Make & receive calls through Microsoft Teams powered by Cloud Connect
Cloud Connect enables you to make and receive calls within Microsoft Teams without having to use expensive or limiting tools. The all-in-one platform integrates seamlessly and offers features such as call queueing and call recording.
Replace your traditional telephone system with Microsoft Teams calling
Cloud Connect is a fully managed end-to-end hosted telephony solution that seamlessly integrates into the Microsoft Teams environment. Choose the way you want to communicate be it a desk-based phone, workstation or mobile device.
The perfect business phone solution for any size company
Cloud Connect is easily scalable. Additional licenses can be added within minutes, and our fixed monthly cost per user will allow you to budget for growth and scale. The administration portal gives you the tools to program and make changes to users, numbers, or queues.
Fully featured reception console that can integrate seamlessly with Microsoft Teams
Unlike Microsoft’s own solution, Cloud Connect can provide a fully functional virtual reception console – allowing the user to work from any location, perfect for a hybrid working environment.
Feature comparison against Microsoft's own Team calling licence plan
Cloud Connect |
(integrated with Teams)
|Microsoft Team Business Voice(Microsoft own package)|
|Time Based Routing||Not Supported|
|Analogue Device Attachment||Not Supported|
|Advanced Call Reporting||Not Supported|
|Scheduled Call Reports||Not Supported|
|Call Barring||Not Supported|
|Calling Line ID||Not Supported|
|Company Phone Speed Dial||Not Supported|
|Fax to Email||Not Supported|
|Intercom Feature||Not Supported|
|Reception Console||Not Supported|
Our hosted telephony solution offers many powerful features
Easy access to contacts, voicemail and faxes, and clever features that make it easy to monitor and take calls – even when you’re out and about.
Call Recording anywhere with any compatible Cloud Connect handset or Microsoft Teams.
Porting your business numbers is simple and quick.
Support for Call Centres with seamless scalability for up to 1000 users.
Get up and running as quickly as within a day
Cloud Connect is easy to manage via its intuitive to use web portal.