IT Services for Small-to-Medium-sized-Business
Cloud Central has provided SMEs with comprehensive remote and on-site IT services for their organisations for over 15 years. Our team of experts will identify the right package and solution, which we tailor for the daily IT needs of your business. We offer a range of packages in both monthly and pay-as-you-go options, to allow for business flexibility if needed. Learn more about our packages and solutions below.
Cloud Central offers an outsourced alternative to having an on-site IT department. We understand that running your own in-house IT department can be a costly exercise. This can be a problem, especially for SMEs who may not have a budget to maintain such a department of their own. We offer an alternative that provides support remotely as well as on-site when needed. Our 24/7 monitoring makes sure that we proactively find and repair issues that could hamper your business’s day-to-day operations.
IT Managed Services
We know just how complex and time-consuming managing your IT infrastructure can be. IT managed services is an extended version of our IT support package. Not only do we provide an alternative to having an on-site IT department, we plan strategically to make sure your business has the right tools and equipment to remain as productive as possible. By letting Cloud Central manage your IT infrastructure, your business will enjoy maintenance and support whenever required. However, we also investigate ways of reducing the cost of running your IT infrastructures on a day-to-day level.
Reliance on your workstation devices, such as your laptops, is vital to preserving the success of your business. Our managed workstation solution is an excellent means of auditing and maintaining your workstations if you don’t have the resources to do it yourself. We create a comprehensive review your devices by looking at how well the software, network, and other components could affect their performance. If any issues do appear from the review, we then work with your business to resolve the issue by finding the right solution.
Microsoft Office 365 & Skype for Business
Thanks to Microsoft’s advanced cloud syncing technology, Office 365 for Business allows your users to move between multiple devices such as their laptop, tablet or smartphone, without losing their work. Not only do you get the Office Suite, but you also gain access to Skype for Business, which provides advanced features such as video conferencing and collaboration tools. Microsoft offers a range of different packages that merge other solutions such as your email and telephony to perfectly blend your business infrastructure.
Managed Domain & E-mail
Ensuring your website and emails run smoothly is a vital but overlooked aspect of most organisations. Cloud Central ensures that your domain and emails remain secure while providing fast, responsive hosting with minimal downtime. All this comes in an affordable package, with access to upgrades.
We make sure that your business’s IT network operates with a minimum of disruption and downtime. We believe that proactively measuring and monitoring your network could alleviate causes of downtime before they become apparent.
Remote & On-Site Support
95% of issues are resolved remotely as this is the fastest and most cost-efficient way to address common problems. We use advanced software that allows one of our technicians to access your PC remotely and fix the issue within a single session. If we cannot resolve the problem through our remote solutions, we arrange an on-site appointment, with agreed service levels.
We oversee all IT solutions throughout your contract. We believe that, by proactively monitoring your issues, we can maintain your services with minimal downtime and inconvenience.
Plans that work for you
We understand that every business has different needs when it comes to IT. That’s why we work with your business to find the right service plan for your organisation. We also offer out-of-contract assistance in cases where you require help with resolving an IT-related issue that is not covered under your contract.
Contact us now for a FREE CONSULTATION