Managed Services

We manage IT so you can concentrate on business.

Cloud Central has been providing comprehensive remote and on-site IT services to organisations across the UK for over 15 years. Our highly experienced team will work with you to understand your business challenges a managed services strategy that will deliver cloud-based or on-site solutions dependent upon your needs.

Our managed service offering is designed to deliver your communications requirements in a simple and cost attractive method.  Our managed service is offered via a commercial model, on a flexible pricing model on either a fixed monthly cost or a pay-as-you-go option.

IT infrastructure audit

IT Infrastructure Audit

As businesses develop and require more resources to operate at its best we know that without an adequate plan to forecast IT upgrades as you grow, your organisation could suffer from bottlenecks and severe downtime because of strain on your inadequate IT Infrastructures.

Businesses who sign-up to an IT Support plan are entitled to an Infrastructure Performance Review. We look at how we can serve your businesses needs while looking at ways at reducing monthly outgoings.

Businesses who sign-up to an IT Support plan are entitled to an Infrastructure Performance Review. We look at how we can serve your businesses needs while looking at ways at reducing monthly outgoings.

24×7 Monitoring

We believe by monitoring your IT infrastructure; we can find and eliminate causes of downtime before they affect your business. Cloud Central proactively includes 24×7 Monitoring as part of our support packages.

IT Maintenance

Performing and managing maintenance for your IT infrastructure is vital to the day to day operation of your business. Cloud Central’s 24×7 active monitoring immediately alerts our IT support team when maintenance is required.

IT Support

We understand that for SME’s running your own in-house IT department can be a very costly exercise. IT departments can be understaffed and overworked, or not fully utilised and can be an inconvenient drain on budgets. Resources applied towards your IT Department could be better allocated elsewhere within your organisation. Cloud Central provides a comprehensive alternative to having your very own in-house IT department. Our team has a customer-first approach to delivering remote and on-site IT Support to businesses.

Remote IT Support

Remote IT Support is an excellent way to provide cost-effective support to business. Organisations can get in touch with one of our IT support specialists, either by email or telephone, who will work with your organisation to resolve your issue.

Cloud Central’s state-of-the-art IT support technologies allow us to access your IT infrastructure remotely and resolve issues within a session. Our remote service has helped 95% of our clients address a problem in one  IT support session.

OnSite IT Support

In addition to the benefits provided by our remote support service, Cloud Central deliver and OnSite SME IT support and maintenance. We understand that we can’t resolve all issues remotely and that you may need an IT specialist to visit you on-site. If this is the case, we will arrange for a specialist engineer to visit your premises and remedy your IT related issue.

Get in touch to discuss your Managed Services needs