Co-Managed IT Services
Partnering with your IT Team to achieve your business goals
A Partner you can trust
Our Co-managed IT Services offering could help your IT staff enhance their expertise where knowledge gaps may prevail. Alternatively businesses choose to use our extensive expertise as an extension of their own team, offering extra support to help facilitate and deliver time consuming projects or service to users.
We offer a wide range of flexible solutions that can fit around your team and budget, ensuring our partnership provides the ability for your organisation to achieve its goals.
Whether its achieving Cyber essentials, ISO, improving your cybersecurity or backup and disaster recovery position, we can help.
Solutions designed to partner with your team
Customer service is at the core of everything we do. You can be confident that our team of experts will deliver a co-managed IT support experience that’s unrivalled, providing measurable project plans with associated service level agreements to all aspects of work.
How our co-managed IT solutions can help you
Our desk based engineers can act as the initial point of contact, if required or work with your existing IT teams for any support that is required. Our friendly experts will take the time to understand your needs, issues and provide effective solutions to your problems
Our experienced field based IT engineers are available to partner with your internal IT staff to provide On-Site support and installation work if and when required. We can facilitate large scale deployments and upgrades allowing your team to concentrate on the businesses day to day support requirements.
Additional project support
Our experienced project managers can take the responsibility for any of the more complex projects that you may be looking to take on. We have delivered numerous Cloud migrations, infrastructure and software rollouts and updates. With project plans and scopes of work completed in advance, we manage and take the overall responsibility of complete project delivery.
Our Co-Managed IT solutions include
On-demand remote or onsite IT support whenever you need it
Support from specialised, certified and experienced IT professionals
Access to specialist skill sets that you may not have in-house
The ability to scale your department easily to meet changing workloads
Cover any individual’s absence, illnesses or holidays
Out of hours cover, so valuable IT support is always available when you need it