Cloud Central telephony

Telephony

Cloud Central provides SMEs with a range of award-winning business telephony services.  Our communications specialists cater for a wide range of services including telephone systems, Unified Communications, Contact Centre Solutions, Conferencing, Mobile solutions and SIP trunks.

Working in partnership with organisations such as Polycom, Cisco and Gamma we have achieved world-class telephony services and solutions that match your business goals.

Cloud Connect

because your business calls matter

Cloud Central’s cloud-based telephony service, Cloud Connect, is packed with clever features to help you make the most of your communications.

A complete business telephony service, Cloud Connect provides a comprehensive range of facilities and features that will allow you to link your fixed and mobile telephony easily and efficiently, to help you improve your productivity and corporate image.

Packed with clever features

Easy to use

Affordable

Efficient

Flexible

Will grow with your business

Powerful

Future proofed

Unified Communications

Unified communications can help you work more intelligently and effectively, save costs, improve customer service, make faster decisions and quickly and efficiently locate relevant resources. UC comprises a range of tools across an array of devices including:

  • Voicemail
  • instant messaging
  • email
  • audio conferencing
  • text messaging
  • internet-based fax service
  • notification services
  • PCs
  • Meet-me conferencing, 
  • Web and video conferencing via desk phones;
  • mobile/ smartphones;
  • tablets;
  • PDAs;
  • fax machines;
  • laptops and desktops

Contact Centre Solutions

Our contact centre solutions help to increase productivity and improve the quality of service delivered to your customers throughout the UK or internationally. We provide our clients with specified applications which intelligently handle customer contact by queuing, routing, sending emails, SMS and handling web-chat, more efficiently and effectively

SIP Trunks

Replacing your ISDN line with SIP trunks gives your business flexibility and reliability. Our SIP trunks service can provide your existing PBX system with a simpler VoIP system while drastically reducing the monthly line rental cost.

Business Conferencing

Our state-of-the-art, high definition video conferencing solutions allow your business to have multi-location meetings, which gives you the flexibility to use whatever device is appropriate and improves collaboration. Our solutions enable colleagues to connect to one conference call on any device, wherever they are located.

Get in touch to discuss your Telephony needs