Telephone System solutions
Cloud Central provides SMEs with award-winning telephone system solutions. We have partnered with companies like Polycom, Cisco and Gamma to achieve world-class telephone systems for our clients. Our experts cater for a wide range of unified communications solutions, which boosts productivity and allows your colleagues to have a consistent experience, regardless of which device they’re using on their phone line.
Replacing your ISDN line with SIP trunks gives your business flexibility and reliability. Our SIP trunks service can provide your existing PBX system with a simpler VoIP system while drastically reducing the monthly line rental cost. Our SIP trunks are compatible with a wide range of IP phone systems. But we can also use your existing PBX system by enabling a SIP gateway solution, without making any changes to your hardware.
Conference and Collaboration
Our state-of-the-art, high definition video conferencing solutions allow your SME business to have multi-location meetings, giving far better collaboration. This service gives you the flexibility to use whatever device is appropriate. Whether you’re using a Polycom handset or a mobile smartphone, our solutions enable all colleagues to connect to one conference call wherever they are in the UK or the world, provided that they have an Internet connection.
Call Centre Solutions
Our call centre solutions help to increase productivity and improve quality of service delivered to your customers throughout the UK or internationally. We provide our clients with specified applications which intelligently handle customer contact by queuing, routing, sending emails, SMSs and handling web-chat more efficiently and effectively.
Our automated outbound dialling system can help you increase the number of customers successfully contacted daily, with productivity improved by up to four times greater.
Transferring to the cloud can be a daunting idea for some businesses. With the sheer amount of data some companies have, it can be a worry that you may lose or corrupt that data during the process. Cloud Central carefully plans and prepares the cloud migration process with you, giving peace of mind throughout the entire migration process.
A managed portal allows you to have a complete business communications service, comprising a wide range of fixed and mobile phone solutions with an option to use a web-based portal. Our solutions offer a range of cloud-based, business-focused applications with the facility for advanced administrative controls through the portal.
Telephone systems to suite your needs
We offer a wide range of telephone system handsets. These include anything from IP handsets to mobile smartphones. By offering a wide range of handsets you can be sure that there is a perfect solution for your company.
Our telephone system packages allow you to choose a plan that fits your needs perfectly. Whether choosing the right telephony infrastructure or the most advantageous payment route, we can offer you the perfect flexible solution.
Secure access to your total telephony infrastructure is very important. Our range of solutions has advanced security features to make sure your telephony services aren’t compromised
As long as you have an Internet connection, you will have access to your infrastructure. Wherever you are in the world, you can now work and collaborate with colleagues and contacts — instantaneously.